Every question, in one place.

No. The editor is 100% visual. You place and edit your blocks with the mouse, and we handle the rest (hosting, HTTPS, responsive).

Yes, from the Pro plan. We provide a DNS record to copy at your registrar, then the SSL certificate is generated automatically.

Your site stays online until the end of the billing period. You can export your data any time from your account, per GDPR rules.

Our default databases and storage are hosted in the European Union. Non-EU subprocessors (payments, email) are governed by standard contractual clauses.

Yes. Invite members, assign a role (owner, admin, editor, viewer) and revoke access in one click.

Yes, 100 %. Everything happens with the mouse: drag a block, resize it, change a text, a colour, an image. No HTML, CSS or JavaScript to write.

Yes. The editor produces a render adapted to desktop, tablet and mobile. You can fine-tune each breakpoint manually if you need a specific behaviour.

Direct import from WordPress, Wix or Squarespace isn't supported yet. You can however start from one of our templates and paste your content in minutes.

30+ ready-to-use blocks (hero, gallery, testimonials, pricing, FAQ, contact, etc.) you can combine freely. The library grows every Friday.

Yes from the Pro plan. Add a DNS record at your registrar, and the SSL certificate is generated automatically within minutes.

Yes, on every plan. The SSL/TLS certificate is provisioned, renewed and deployed automatically — no action on your side.

In mainland France, on European servers. Non-EU sub-processors (payments, transactional email) are governed by standard contractual clauses.

Built-in CDN, aggressive caching, automatically optimised images. Lighthouse score 100/100 by default on shipped templates.

Yes by default. Native cookie banner, generated legal notice, sub-processor registry kept up to date, data export and deletion accessible in one click from your account.

Your data is wiped within 30 days. The oldest backups are purged within 90 days. You can export all your data before deletion.

Passwords are bcrypt-hashed (cost 12) and checked against the Have I Been Pwned database at every signup to block known-compromised passwords.

Yes. Daily incremental backups and weekly full backups, retained for 30 days. Restore is available from your dashboard.

Yes from the Business plan. Invite by email, assign a role (Admin, Editor, Viewer), revoke access in one click. No per-invitee cap on the Agency plan.

Four roles: Owner (everything), Admin (operational, no billing), Editor (sites + pages), Viewer (read-only). The Agency plan adds per-site permissions.

Pro: 1 site. Business: 5 sites. Agency: 50 sites. You can move a site across organisations with no data loss.

Yes. The same user account can belong to several organisations (your business + your clients, for example). The selector at the top of the dashboard lets you switch quickly.

The Agency plan lets you hide the hej branding on published sites AND in the dashboard you give your clients: your logo, your colours, your console domain.

Bill your clients however you like (flat fee, subscription, usage). hej bills you once for the Agency plan — you handle the margin.

Yes. Each site has its own invited members. The client only sees their own site, never the other clients of your agency.

Yes. The Agency plan includes a one-hour onboarding call to set up your white-label, your workflows and train your team.

Within one business day on average for every plan, within four business hours on the Agency plan. Our team is in France.

Several channels: chat directly in your dashboard, public contact form, or email at support@hej.fr. No chatbot before a human.

Yes. Our entire support team is French-speaking, based in France. English is also available if you prefer.

Yes. In-dashboard video tutorials, illustrated public documentation, and an onboarding call included on Business and Agency plans.